It pointed out that I was paying monthly fees on my bank accounts and I actually switched banks because of that. What else does Mint offer? There aren’t many downsides to using Mint, though it’s understandable why some people would shy away due to concerns over privacy and security. I am not sure how they gained access to much of my personal and financial information but I am certain that it has caused a massive security breach that could have cost me a loss of hundreds of thousands of dollars in my retirement account had I not activated a unique multiple tier security feature offered by my investment company. I’ve been unable to find any reports of this. I think mint is a little scary. Strong security is a must-have for any cloud-based operation such as Mint. Is there a specific template you use or could point us to along with a crash course in financial tracking using Excel? A site is only as secure in it’s weakest link. (no store credit, not car debt… my 2005 ford escape works just fine thank you). Their support used to be good. not needed) software for me, and after all the login hassles, it’s become a must-not-have! Mint.com's service seems to be more focused on catering to the masses. It's very strong with budgeting and tracking expenses, but its investing area is simplistic at best. I have so much trouble getting the accounts to stay connected and up-to-date. I really have loved it, as it served my purpose UNTIL!!! New goals, such as paying off credit card debt or saving for a new home, are simple to set up and are easily reflected in your monthly budgeting. I’ve had the SAME problem lately so I feel your pain! Some months I make a lot and that needs to last me several months. To this date, unknown sources attempt to access my retirement accounts via mint.com, and I can get absolutely no assistance from mint.com. Mint Mobile Phone Plans Starting at $15/mo - … Mint was always a nice-to-have (i.e. I’ll take a look at quickbooks. Its been said the most secure computer is turned off and locked in a safe. Their email responses are always the same pre-canned text, and maybe something “We understand your frustration and have forwarded your comments on to our web team blah blah blah”. Sometimes I think we spend too much, but going back shows me that, that was not the case it just seems like that. Lastly, and perhaps most importantly, Mint.com doesn’t allow users to transfer money. They will fix them and than 2-3 months later they are right back… duplicate accounts, wrong categories and so on. If so, what are your secrets? I passed this along to their support team. Mint’s syncing has improved over time, however. . Though IMO none are as complete as Quicken. I actually use both services. As of today their support is useless – emails go into a dark hole and are never answered while their chat support is a joke and can’t really resolve issues. Mint has just one advantage — its ability to autolink to your accounts and sweep in your data. I do not find Mint useful and have tried mightily to close my account. It does not support downloads from some of the major banks and other institutions, and does not allow manual entry of data from institutions that are not supported for automated download. Well like you I wondered about what gave. Not worth the $200 upfront fee they charge. https://clark.com/personal-finance-credit/mint-budgeting-review/, New Yodlee- Recently Yodlee moneycenter moved to a new platform from the old yodlee lads, during this process my moneycenter password got locked out. My email was updated, I was receiving other communication from Mint to the correct email address, but not my Monthly statement? I’m curious to see how well this goes having read all the comments. Since Mint.com does not cost anything to use, you might as well sign up and give it a spin. . However, once Mint memorizes your transactions, it will automatically place them in the correct categories in the future. Mint is the worst program for trying to do simple things. Are there people who use mint that don’t have these terrible synchronization issues? I think that this software definitely plays to my OCD tendancies, but what I like about Mint is that it does not focus on my OCD. Based on 25 years in the computer industry, I have to say that the Mint tech support is the absolute worst I have ever encountered. Each of my financial acts are responsible for their own security. I have no problems with how it handles securities; I use that functionality as a dashboard/aggregator and an indicator of tax positions. The security issue is just icing on the cake! This seems odd to me given Quicken’s integration with TurboTax. . I’m just worried about tracking expenses. I send a error report and complaint about the problem and they reset the link and it works for a day or so. I report the problem each time, and get perfunctory emails which are not very helpful. Just click on the “Show Details” button to view your credit score, payment history, age of credit accounts, and lots more. I asked customer service about the issue and all they did was instruct me on how to mark a transaction as duplicate. They seem to take these concerns very seriously. Why do categories matter in budgeting? However, by biggest concern with mint is similar to my concern with Facebook, from personal experiences. Mint appears to be unable to sync with accounts requiring two factor authentication, even when you enter the authentication key manually. (The truly aggravating part is that Intuit has known about this issue with ALL of their software and apparently has yet to fix it. Is Quicken 2014 – Rental the right answer or is there a different product I should look at first? Thanks Larry for the video review. Another feature I like is to compare your spending with any city in the US it tracks. Victoria. Thanks for your review. I was a mint.com user for over a year, and I worked very hard at making it work for me. I have never had any syncing or reminder problems – and unlike Quicken it is always available on my iPhone. It’s so bad that as of this writing I’m actually planning to delete my account because I don’t trust such an incompetent company with my financial information. I found that the online solutions were becoming pretty amazing but I still worried about security. Only one of them is visible on my Mint account now – the 401(k) account – and the pension account now does not display at all. If it is, do want accurate information on the subject. Opinions are the author's alone, and this content has not been provided by, reviewed, approved or endorsed by any advertiser. Mint’s tools present your budgets in the form of helpful charts that help you visualize your spending patterns. After all, Mint makes it possible for anyone to access information about all of your financial accounts. None of the issues have been solved and the trouble tickets have to be reopened and often rehashed from the beginning. Mint Mobile uses T-Mobile for coverage supports VoLTE, Wi-Fi calling, mobile hotspot, and more. I have been using YouNeedABudget, but still find it tedious to maneuver. Ease of use. Mint does not report official figures on numbers of users, but various published reports peg that number as between 15 and 20 million. No guarantee but anything has got to be better than this!!! Why? Quicken has had no improvements Mint has not because there is no incentive. I appreciate your review of mint.com – especially for those of us who research before handing out sensitive information. And by the way I’ve tried Quicken as well and they too lost all my data when I purchased an upgrade and something went wrong. In my business I deal with Internet security all the time. Unfortunately it appears to be dying a slow death. Thanks for helping me choose to say no to Mint. Your mental health depends on it. To manage these assets, I wind up transferring the total amount into a Quicken account. I have been waiting EIGHT days for the site to update my account with my credit union’s new URL link!! They told their customers “not our problem take it up with your bank.”. So the emails just go to my scam/junk folder where I ignore and automatically delete them. Based on the forums, I’m not the only one suffering from the product glitch. Their tech support has been worse than awful, but I have read that they have hired some new and better trained people recently. Instead it looks at the crucial money management problems: taxation, basic budgeting, bill paying, and “real-time” tracking and alerting. It will stall out and have an error of some kind and only when I try repeatedly over a period of a week will it finally connect. Do you ever get frustrated by the sheer volume of financial accounts that you need to keep track of? One of the key selling features of Mint when I first started using it was that there was no possibility that Mint could transfer funds from any of my accounts. My advice is to avoid sharing any information whatsoever with mint.com. So you have to ask the question with any online service, how much do you trust the provider’s security? Having all of these accounts on separate websites makes it challenging to get a full picture of your financial situation. No yearly, bi-annual, or quarterly budgets whatsoever, (or even customized) despite the vast majority of people who need them. Thank you in advance for any information / assistance you can provide. Thats what this is all about. Agreed as I was in the process of updating our ebook on Mint and adding this app to it. The basic features of both platforms are very similar. I will say that I am intrigued by Mint but not sure of the security aspect of the software. No thanks. Just too very basic and inaccurate categorization make it pretty useless. Keep in mind the many recent break-ins to Fortune 500 companies services. This time around, I have the same issue I have had every time. That’s my advice after 4 years of consistent use. If it has trouble connecting to one it just keeps trying over and over again. Within a week or so of setting up my mint.com account, some small payments showed up as multi-thousand-dollar Income items. The investment section has long been problematic. Quicken, or any other application for that matter, does not seem to have tools to help manage these areas of your finances. I had downloaded it just to test it out and by the time I arrived home from grocery shopping (yes adding my transactions as I shopped) I had added almost every account I had. After several years running a local news website in Maryland, he worked as a writer and content manager for the U.S. Chamber of Commerce Foundation. Plans starting at: $15 /mo* View Plans. I only want a program that syncs my multiple accounts so that I can in one place verify receipts match what was charged to my account and to categorize at-a-glance where I’m spending my money. Two times now, I have been hit with overdraft fees because mint’s low balance alert DOES NOT WORK! They are now owned by Intuit who owns Quicken. These forums are the best resource to get our Real world experience’s out and open to the public to help us all make better decisions. I was a Quicken user right up until they time-bombed their software to not sync unless you pay a yearly subscription. I certainly wish Mint would go back to their old aggregator, but the front end web interface is still the best one available, and it’s the best choice for most consumers. ... 2020. I signed up with Mint 11 days ago. No the only web app that allows this is Yodlee. They confirmed I do not have any active investment, banking or financial accounts linked with them and say they need more information to investigate. It’s also possible that some accounts won’t sync at all, especially if those accounts require two-factor authentication. While I agree on the part you mention about the data collection, I do think Mint.com is useful for the audience it targets. Either way, there is something to be said for paying significant sums for data and analytics once your portfolio reaches a certain size. It’s essentially unusable for me. They have lots of helpful classes and a great community forum. I’ve started to question the value of iBank, Quicken or any other tool like this. Having to input data in YNAB made no sense and as the author of this article mentioned a cloud based solution is the way the industry is going. If you have over $100,000 in investments, Personal Capital is a much better fit. It almost never connects to the accounts that I try to add to it. I do not use this in relation to on-line banking in any way; just as account registers with information manually entered and reconciled with monthly statements. there was a problem for about a month connecting with my bank. No web-based rival provides as comprehensive a collection of tools for tracking your spending, budgeting, and goals. PersonalCapital’s cash flow chart almost won me over. It’s pretty. This puts my trust in someone else and either on line or within this program. Mint actually discontinued support for QuickView earlier this month. and 2 rental properties I would like to keep better track of. Mint is a terrific concept and the app is a well thought out and elegant implementation of that concept. Once you lose an account, and you will, there seems to be no way to get it back. Who keeps Mint in check? was very interested and went to use. Here are some other helpful features: You may ask how Mint can offer all of these services without charging. But for anyone who wants to keep track of their spending and doesn’t mind that someone else is also, by all means it offers more than what you give for this free service. Intuit is renowned for their horrible customer service. Without the ability to manually enter data for problematic account, Mint use is an exercise in constant frustration. The suggestions (ads) are the first ads I’ve ever seen that are actually helpful. And it’s been over a week. http://moneydance.com/. I also think as the previous poster stated, the revenue generating and marketing ability of the product.is huge. Just today for the third time I have been unable to log in. MINT is not an investment tool or a budget planner-You have to do that for yourself or through some other professional adviser. You could also just go directly to yodlee.com and they offer the same service, and its data aggregation never fails. I’ve been using Credit Sesame to help boost my credit score, to plan for long term expenses like home loans. Helping make finance easy. 2 Stars 13. Just ensure you email such as gmail is using 2-step as well to provide additional security. (here’s my comments from my own post) – It might be a decent program (remember, you get what you pay for) but their “customer service” is HORRIBLE!!!!!!!!!!!!!!! However, my praise stops there. But still… I really shouldn’t use it, just in case XD, I’ve heard Mint is pretty good although I haven’t tried it myself. Is using iBank just a way to make me “feel like” I have my finances under control? Then track all of the accounts in one central location. I used it all the time and it is not slow at all for me. The two main reasons I would ever use the app are broken. Address syncing issue best you can. Intuit’s Quicken 2006 is OLD OLD OLD. calls and 3GB LTE data is very generous in the mobile industry. If I had one criticism, it would be that while Mint is useful as a tool, there is not much information provided on how it can be used best. (For one thing, a basic username and password as the only authentication for every user is not bank-level security, so it’s false on its face.) and that a lot of the hard work sorting through transactions and categorizing them was done for me – or easily managed by “rules” I could set in place at the same time I was editing any given transaction (unlike on Adaptu….). You can trust the integrity of our balanced, independent financial advice. While you have some freedom with sub-categories it kind of is hard to get things just the way you want them. Two-factor authentication is also available. I have my own business and also own rental properties. Nice alpha – needs a lot of refinement. Security is one of my concerns for not having signed up but nothing is completely secure these days so I’m sure the benefits are worth the risk. Hopefully an update be will be released soon. It’s goal is to save time. The account sync problem accurately noted by Mr. Ludwig persist. I hope things change for the better considering you have had longstanding stellar reviews. . There is no email account for Mint support or even a public forum (through which a more complete discussion of one’s issues might be explored). I googled your article because I was trying to get more functionality out of it and collapse any duplicate processes or systems . “Thank you so much for your email. I love the free credit scores and how it keeps track of my investments automatically. The sooner you add them, the sooner it will add the history and allow you to search thru your data, compare your monthly spending. I need this to be a spending budget only and not tied to my income. A big price tag, but the features are exponentially more robust (yes, account aggregation is available through non-consumer facing providers and seems to work better). I only use it for my banking and bills. When you click on it, it lists the budget accounts instead of the individual transactions. Yes we recommend Personal Capital for the reasons you describe: https://investorjunkie.com/13093/personal-capital-review/. No more expensive Quicken updates for me – Mint rules! I will post further after I communicate with them. I continued to receive more offers that contained very accurate financial figures as related to my personal accounts. To help reduce our spending in this area, we set monthly budgets for restaurants and fast food. Hi CJ, I use Excel spreadsheets to track things asset allocation for our retirement. My wife and I used the Mint budget feature when we analyzed our spending and realized we were spending a significant amount of money eating out. Step 1: Give us your online bank userID and password, > F* that … I stopped right there. Stay in the know with our newsletter or join our Facebook community, recommended budget percentages by categories of spending. InvestorJunkie.com© Copyright 2020, All Rights Reserved | Investor Junkie is a financial publisher that does not offer any personal financial advice or advocate the purchase or sale of any security or investment for any specific individual. Quicken is the most comprehensive and does transactions. I use it daily. The old mint goes away March 26 and live customer service at mint doesn’t exist. Mint’s problems with my banks seemed to be increasing in frequency and duration (in my last months, it was usually 2 or 3 accounts down at a time), so I gave up on them and their nonexistent customer service. 0 Stars 0. I would highly recommend to buy Desktop version of financial management software.. Mint is supposed to provide clarity and certainty when it comes to managing your money. What does it say about the company if they are having a technical issue for over three weeks and nobody is prepared to own the problem and let their customer know how it is being resolved. By Peter Anderson 3 Comments-The content of this website often contains affiliate links and I may be compensated if you buy through those links (at no cost to you!). You then get a green leaf at the top of your toolbar that's always running in the background. Hi Victoria. I also found reading all the comments very helpful, they were at times even more informative than the review so thanks to everyone who put in their two cents. There are a number of budgeting tools and apps that can help you manage your finances. This puts a strike against Mint if you're looking to manage your finances from one account completely. Good luck and don’t be fooled by FREE. Before you get started, make sure you have your financial information ready to go. It is quite easy to understand so that the users can easily keep track of their finances in a simple way. Does Personal Capital also have this problem? https://investorjunkie.com/24249/mint-com-alternatives/. If I go several weeks or more without logging in to Mint, there are often multiple accounts that won’t sync properly. With any cloud based solution it’s a black box to the end user. It has so many bugs that it is insane. I’m not sold on any one software and would gladly switch to the service provider or purchase a robust financial software that does have a mobile app. We may, however, receive compensation from the issuers of some products mentioned in this article. I want my stuff on my own disk. ALL financial tracking/budgeting products work this way. I would love to find an alternative, even if I have to pay a small fee. It misses the absolutely essential features of bank reconciliation and import of transaction ability. Save my name, email, and website in this browser for the next time I comment. Hi Susan, If you are referring to mint.com there is nothing to sync. There are other competing services that are alternatives to Mint. My distinct impression then is that Intuit is no longer interested in updating the software. Today, in a support chat, the rep did at least acknowledge that this is a known problem, experience by many users, and that they are working on it. I tried different browsers to no avail and even sent multiple emails to yodlee – so far no help – I am considering dumping it due to poor customer service . Just wanted to give a quick update to essentially the first trial run of Mint Mobile which is a three month plan before the yearly reset. In the last couple of years, it’s become basically useless. [BTW, Contrary to the authors assertion, there are viable alternatives, although for my money, Quicken (still vibrant and supported by an active online community) will not be among them because of Intuit’s emasculation of one my favorite finds.]. And how on earth did it get a 7/10 for synchronization in this review? Our recommendation is using Personal Capital over Mint for the very reasons you mentioned. If you are looking for a web-based finance app that focuses on investing, this is the app we recommend. I have heard this problem over and over on the web. There is no desktop for the Macintosh is the same thing. My Mint has not been working for a month now and they are doing nothing to fix it. ), and 2) you have to make sure you don’t earn less income than you budgeted as well —- and there is my biggest issue with Mint. JUST BEWARE!!!!! Mint is a good idea but does not work – it is an exercise in futility – sometimes the accounts work well and download and other times they don;t so it really is not useful unless it is consistent. Specifically, I manage our precious metals and our security bucket (which is primarily fixed income) outside Quicken. Categories items on a regular basis. I, too, stopped at the “give us your online bank userid and password.” Really? 3 Stars 15. ... Simplifi by Quicken launched in January 2020, and Dillard noted that users should expect small, incremental changes as it tries to improve. Back in the ’90s, I helped create some of the first financial websites for firms like Chase, T. Rowe Price, and ING Bank, and later went on to work for Nomura Securities. https://investorjunkie.com/4183/quickbooks-online-review/. If they would just let me add the necessary information then track the transactions that I enter. -Sydney. How/why this happens is odd. I get alerts for bills that were paid off a year ago and no longer appear anywhere. I’m locked out of my account and can’t get help, thanks Mint. I’m convinced Q remains the correct platform for my needs. For example, I set up low balance alerts on my wife’s checking account. Budgeting is super easy to set up: After downloading and syncing your transactions, they will get auto-categorized into predefined categories. You might try YouNeedABudget (YNAB). I am about to discontinue using because of this–my last transaction from my ORIGINAL instance of my primary checking account stopped getting updated over a MONTH ago. I’ve used Quicken since 1984 (On an IBM XT and an Epson dot matrix) and Mint since it was beta. It might be a decent program (remember, you get what you pay for) but their “customer service” is HORRIBLE!!!!!!!!!!!!!!! I responded that it had NOT been corrected. As always, caveat emptor (let the buyer beware). If I lose it, my bad. I have been using it for well over a year now. Was just thinking of trying again until I learned that it’s been taken over by Intuit and that Intuit explicitly states that it is able to handle money online, and gives details by US state. With money I do have to log into my financial websites and download the transactions. I like Mint and use it, but mostly for monthly budget work. My other non-financial data review site the idea of circumventing overdraft fees remains a real alternative to meet demands. Tired of it aggressive and aggravating responses wasted so much time on this website sold it recently began using OAuth! Add to it not just funds either ( it does have nice features hiding... It when trying to do simple things basic investors needed touch for any financial service my was... The University of Maryland, college Park worst when it comes up with budgets and suggestions based on crude data. 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